At Cookie and Crayon, we value the privacy of your data. We are committed to handling your information responsibly and providing transparency about our data collection practices. In this policy, we outline what data we collect, how we handle it, and your rights regarding your data.
Applicability
This privacy policy applies to all products developed and maintained by Cookie and Crayon.
Data Collection
We collect only the data that is necessary for our services. Here are the key categories of data we collect and why:
- Identity & Access: When you start using the Cookie and Crayon application, we assign a user ID for account management and analytics purposes. We also use an anonymous device ID for the same purposes.
- Personal Information: To access and use the Cookie and Crayon application, users are required to create an account. During account creation, we collect personal information such as your first name, last name, and email address. This information is used for account management, identification, communication, and providing our services to you.
- Billing Information: If you sign up for a paid Cookie and Crayon Premium plan, we collect purchase history for fraud prevention and analytics purposes.
- Product Interactions: We store the content that you upload in your Cookie and Crayon product accounts. This includes information you provide to generate customized bedtime stories. We keep this content as long as your account is active. If you delete your account, we will delete the content within 60 days.
- Geolocation Data: We collect city, region, and country location information. However, we do not collect granular or real-time geolocation data.
- Website and Application Interactions: We collect information about your website and application activity for analytics and statistical purposes. This helps us in improving our products and user experience. The collected data includes browser and operating system versions, web pages visited, and the duration of visits.
- Advertising and Cookies: Cookie and Crayon runs contextual ads on various third-party platforms. Cookies are used for tracking ad effectiveness and improving our services. You can adjust cookie settings in your browser, but please note that turning off cookies may affect the functionality of our applications.
- Voluntary Correspondence: When you contact us via email, we keep a record of your correspondence, including your email address. We may also store any additional information you volunteer, such as survey responses.
Mobile App Permissions: Our mobile application may request your consent to access certain features of your device. Consent is optional, although some features may be unavailable without it.
Data Usage and Sharing
We access and share your information for specific purposes, including:
- Providing the products or services you have requested
- Assisting with troubleshooting or software bug resolution
- Improving the quality of our service
- Complying with applicable laws
Your Rights
At Cookie and Crayon, we strive to protect your data privacy rights. You have the following rights:
- Right to Know: You have the right to know what personal information we collect, how it is used, and whether it is shared or sold.
- Right of Access: You can request access to the personal information we hold about you, as well as information about its sharing, storage, security, and processing.
- Right to Correction: You have the right to request the correction of your personal information.
- Right to Erasure / "To Be Forgotten": You can request the deletion of your personal information from our possession and the possession of our service providers, subject to limitations under applicable law.
- Right to Complain: If you have concerns about our handling of your personal information, you have the right to make a complaint to the appropriate supervisory authority.
- Right to Restrict Processing: You can request restrictions on the use or processing of your personal information, including opting out of the sale of personal information.
- Right to Object: In certain situations, you have the right to object to the processing of your personal information.
- Right to Portability: You can request a copy of the personal information we have about you and transmit it to another party.
- Right to not Be Subject to Automated Decision-Making: You have the right to object to automated decision-making processes that could have a legal or significant effect on you, subject to exceptions allowed by law.
- Right to Non-Discrimination: We will not treat you differently or provide a lower level of service based on your exercise of data privacy rights.
Data Security
We prioritize the security of your data. All data transmitted between our servers and your devices is encrypted via SSL/TLS. Database backups are also encrypted.
Changes & Questions
We may update this policy to comply with regulations and reflect new practices. If significant changes are made, we will notify users accordingly. For any questions, comments, or concerns about this privacy policy or your data, please contact us at contact@cookieandcrayon.com.
Please review the updated privacy policy and let me know if any further adjustments or additions are needed.